All are very good. Manju, Wijdane and Mary Grace always assists me with good smile. Thanku so much for the memorable stay. Staff is very good. Housekeeping services are very good. Rooms condition always good.
Reviewed by Relax a TripAdvisor traveler United Arab Emirates 19th May 2019
"Rooms and Front desk"
Front desk was so helpful and friendly and very fast check in, especially Wassim and Dinisse.
the break fast selections were so tasty and the room sooo clean overall the room was very comfortable.....
Reviewed by Trip a TripAdvisor traveler Egypt 19th May 2019
"Excellent People and Place"
Wonderful service in this hotel located in a convenient place in Abu Dhabi. Restaurant, Bar, environment, personnel, service are excellent. Very clean, fresh, friendly and comfortable. Taxi's service is always available.
Reviewed by Veyawapo a TripAdvisor traveler Philippines 17th May 2019
I really appreciate manju and Denisse help us al the time they serve very good services they are very nice staff very good behaviour iam really happy to talk with them always. Thanks soo for everything.
Reviewed by Stay a TripAdvisor traveler 17th May 2019
"nice and clean with good staf Especially mrs manju"
thak you mis manju for your good Hospitality with your staff .
room is very clean and neet .
price is very good .
location is far from down town and it cost me alot of mony to go ther evry day
thank you .
Reviewed by Traveler a TripAdvisor traveler United Arab Emirates 17th May 2019
"Centro capital centre in no1 all employed is very good"
Centro capital centre in no.1 all employed is very good room very good cleen everything porfact car parking area very good location good hotel out saied texi servise bus servies very very good location
Reviewed by Culture a TripAdvisor traveler United Arab Emirates 17th May 2019
"Great hotel for Business Trip"
Guest officer Manju and Michael been very helpful throughout till the day I check in. Will surely come back here in future. Ana and Ibrahim been keeping my room as clean as possible. love the hospitality.
Reviewed by Passenger a TripAdvisor traveler Malaysia 14th May 2019
"Excellent Business Hotel"
the staff are very helpful and specially Manju from front desk was very helpful. I am sure with the staff like Manju the hotel guest will not have any issues. overall experience is good as always with centro Rotana.
Reviewed by Escape a TripAdvisor traveler United Arab Emirates 14th May 2019
"Excellent service by EVERYONE"
I would like to mention Wissam (reception in lobby) and Joshua for the outstanding room service, he catered to my needs without me even asking. He cleans only when i leave, leaves me extra water since i drink alot of water, all without asking him... i wish i can mention more names but everyone has been super friendly and cooperative.
Reviewed by Happiness a TripAdvisor traveler 13th May 2019
"GOOD HOTEL WITH 3 STAR AT AUH"
Very pleasant hotel with excellent service and receptionists who are very concerned about hotel guests if they need help. As well as the convenience of taxi transportation and shuttle buses close to the hotel.
Reviewed by Dreamer a TripAdvisor traveler United Arab Emirates 12th May 2019
The front desk staff was very friendly and welcoming. I love the fact that this hotel has a full size washer and dry for guests to use free of charge. The rooms are clean and the bathrooms have face towels, which are hard to find in this region!
Traveler (Everyone) 19th May 2019. Source: Expedia
Un hôtel que je le recommande pour y passé quelques nuits
Waleid United Arab Emirates 16th May 2019. Source: Booking.com
Exceptional Good: Centro capital always amaze you...
Sumit United Arab Emirates 16th May 2019. Source: Booking.com
Very nice place to stay
Santosh Salian 16th May 2019. Source: Google
nice and clean hotel and good stafe always smiling and helpful Especially ms manju she is Great value for the hotel and For guests .
price is very nice .
talal alnimri 16th May 2019. Source: Google
good value Good: did not eat breakfast
Bad: They could use another dryer on the 20th floor, one broke and was never replaced
Daniel United Arab Emirates 15th May 2019. Source: Booking.com
Impersonal. Not fantastic, but cannot say bad about it
Gary Timbrell 14th May 2019. Source: Google
مناسب لرحلات العمل Good: إفطار جيد، وغرف نظيفة واثاث أنيق موقع قريب من مقر العمل وفي قلب مدينة أبوظبي، كما أن الموقع قريب من منطقة الترفيه السياحية في ياس
Bad: اعتقد ان السعر مرتفع قليلا
Jumah United Arab Emirates 13th May 2019. Source: Booking.com
كنت أشعر بةلأمان والهدوء والألفة في المكان Good: فندق مريح وتشعر بالأمان
Bad: حبذا لو يتوفر خدمة توصيل الحقائب من والى الغرف
Ghassan Egypt 13th May 2019. Source: Booking.com
Disappointed. Good: Last minute booking price was correct for family TINY room.
Bad: Dinner very poor choice, lack of staff, poor service due to lack of staff, no Manager around. Burger option not as per Menu offered. Not my 1st time there but definitely disappointed with F&B service and food quality standard. Breakfast same struggle with service due to lack of staff who definitely shown no sign of happiness, once again line staff should not be put to blame by Management team when reading this feedback, Management team should reflect on themselves and point the finger to themselves directly. Hospitality industry here is under huge pressure to ensure every hotel is successful however I will be surprise not to see more feedback such as this one to continue to grow and impact negatively the industry where i spent over 20 years now, it is a pity to see the way it is going...What is the point of sending survey feedback to staying guest when Manager and mainly General Managers are not taking any action which will impact positively the guest experience and ensure the service provided is up to if not exceed continuously guest expectation. Keep smiling, share your passion, exceed guest expectation, provide where possible personalised service, go above and beyond...I trust we won't see any of this today! Please do not reply to this constructive feedback with your generic response which may sound just like this "Thank you for your feedback and we will ensure to share your comments with our team, your feedback is valuable and will help us improve our services...we hope to see you again and give us the opportunity to make your stay memorable next time".
Hadjahmednoureddine United Arab Emirates 11th May 2019. Source: Booking.com
فندق جيد ونظيف
عبدالله العبكري 11th May 2019. Source: Google
Veiw from the topmost- 20th floor
ADARSH.P MATHEW 11th May 2019. Source: Google
Extremely friendly staff in a top location made my stay in Abu Dhabi something to remember
Traveler (Everyone) 9th May 2019. Source: Expedia
Business All are very helpful specially Manju is very friendly. Mary Grace is always smiling. Micheal always assist me very well. I will recommend my friends. Very happy to be here. Like your hospitality. All are helpful
RRRRR Mohammed Saad (Business), Egypt 17th May 2019
Centro capital centre in no.1 all employed is very good Centro capital centre in no.1 all employed is very good room very good cleen everything porfact car parking area very good location good hotel out saied texi servise bus servies very very good location
RRRRR Muhammad Zubair (Business), Pakistan 17th May 2019
Nice Hotel very clean hotel, The staff are wonderful, the lobby design is perfect, Restaurant have various options, the toilet is very simple and neat, the bed is very comfortable ,the view is very beautiful ,all is great
RRRRR Mustafa Hikal (Solo), Egypt 12th May 2019
Pleasant stay at Rotana Capital Centro Pleasant and professional staff to name a few like Shikar Shakil Denisse Mary Manju Wijdane and few others. Clean room. Good breakfast. Had a awesome stay. The staff are very helpful and will go out of their way to make your stay comfortable and pleasant
RRRRR Lawrance Pereira (Business), India 11th May 2019
رائع Good Hotel, since 6 years until now, it is my favorite hotel in AD
Good Hotel, since 6 years until now, it is my favorite hotel in AD
Good Hotel, since 6 years until now, it is my favorite hotel in AD,,,
RRRRR Mohamed Mayhoub (Solo), Syria 8th May 2019
Great hosting in Abu Dhabi Always when I need to stop by Abu Dhabi to work I have good experiences with the services of Centro Capital Center. For me and my wife it's always the first option in terms of hosting in Abu Dhabi. We truly recommend.
RRRRR Ivan Trindade (Business), Brazil 7th May 2019
great front desk crew Young lady at front desk, Denise was fantastic, great smile and made me feel welcome, made sure my room was ready and clean. Very efficient at check in and check out, no wasted time. Gym is good, pool is good, bar is good. nice place.
RRRRR Daniel Buchanan (Business), United States 5th May 2019
I would not stay here again Most of the staff are not really nice except for one cleaning lady.
They couldn’t scan my passport during check-in, and a supervisor (tall guy) came out with sour face trying to help the check-in staff but couldn’t fix the issue. When they finally done (after more than 30 min), the supervisor is waving my passport around and when he returned it he didn’t say a word, still with sour face, may be felt annoyed.
The check-in staff who checked me in answer rudely when I came back to ask whether they know where to get electrical plug converter. She pointed me to your convenient store but unfortunately they didn’t have the plug, which is ok. Then I asked the check-in staff again if she knows any convenient store nearby and she answered rudely again.
The food are standard. They have sushi night and burger night but don’t expect a good sushi or burger.
RRRRR Diko Harneldo (Business), Indonesia 5th May 2019
It's good It's a good hotel. Good location. The employee are excellent. Always smile and enjoy their job. It was a good experience. I recomment this hotel for the profesional service. Very good food. I like the view.
RRRRR Guillermo Gomez (Business), Mexico 5th May 2019
CENTRO STAY Overall experience was ok. We expected some vegetarian items in the breakfast but none were there on some days. Staff was helpful in many ways especially with my consignment which was delivered .
We hope to return next time also
RRRRR Manish Aggarwal (Business), Australia 2nd May 2019
Good service, very polite staff. Thank you for everything! Good polite service and staff. They put the mat/tatami on the first floor for the guys who has came for jiu jitsu tournaments. That was great!
Hotel is located close to Mubadala arena. Nearest mall is about 3km near the hotel.
RRRRR Shamsiddin Khusniddinov (Solo), Uzbekistan 29th April 2019
Business travel Hotel molto molto bello, pulito con tutti i comfort, piscina sauna massaggi ecc. Cibo a buffet buono. Stanza molto molto carina e pulita. Lo staff disponibile e gentile, struttura vicina alla Gran Moschea
RRRRR Stefano Meneguzzo (Business), Italy 27th April 2019
Excellent Good clean environment excellent breakfast. Had dinner, very well prepared. We really enjoyed the scrumptious meal. Will recommend to family and friends . Location far from city Centre. We may consider to come again.
RRRRR Mehmuda Bibi Fakir (Business), South Africa 24th April 2019
سرير النوم يرجى مراجعة أحجام سرير النوم وجودة مرتبة النوم حيث واجهة صوبة بالنوم بسبب عدم الارتياح عند الاستلاقاء على مرتبة النوم حيث تحتاج الى تعريض الاسرة وتقليل ليونة مرتبة النوم. بالنسبة للمرافق الأخرى في الغرفة كانت ممتازة.
RRRRR Jasim Alhammadi (Solo), United Arab Emirates 24th April 2019
Modern, clean, friendly staff Business trip for 9 nights. Checkin is fast, staff is very friendly and helpful. Lots of breakfast and dinner options. Clean and modern room. Only issue is that the WiFi in my room was lacking in speed and reach.
RRRRR Bastiaan Den Hertog (Business), Netherlands 22nd April 2019