Very good hotel to stay specially with family. I would like to extend thanks to each employee of hotel who supported ti ensure the well being of us from reception, home service, laundry etc..
the lounge manager @ 25th floor, he needs to improve his communication skills and be soft in nature to deal with customers.
Reviewed by Mirzazabi a TripAdvisor traveler 14th July 2022
It was a wonderful stay. Great peoples support I received. Rooms are very clean and pleasant experience.I would like name some of the great personalities I met in downtown Rotana.
Front Desk, Reception: Hussain, Jassim & Ali
Housekeeping: Deva & Gowri
F&B: Irfan & Patrice
Bell boy Service: Ali & Mohammed
I feel only discomfort with one member from sales. I believe she must be trained well to know ‘how to treat a guest’
Reviewed by Ajaskhan a TripAdvisor traveler 6th March 2022
"Enjoyable and pleasant stay"
This is our second stay at the Rotana Downtown Manama. On both occasions the service could not be faulted in anyway. Friendly, attentive staff and nothing is too much for them. Helped with restaurant recommendations and booking. The hotel is located near Manama market and Bab Bahrain. So it is cut off off from main malls and residential areas.
Reviewed by RDal a TripAdvisor traveler United Kingdom 23rd December 2021
"Nice stay But i have suggestion about the gym we need female time in the gym so we can use this facility"
I have suggestion about the gym, we need female time in the gym so we can use this facility.nothing else. The guy who is working in the front office name rouni , he is very welcoming , friendly 👌🏼👌🏼👌🏼👌🏼👌🏼
Reviewed by Nora a TripAdvisor traveler 29th November 2021
"I would like to thank all the hotel staff"
Special thanks to the receptionist Mr.Jassim for his good hospitality and all the hotel staff as well.I am a regular customer in the hotel and every time I visit Bahrain I stay at Rotana hotel because of the good reception and comfort in the stay.
Reviewed by Moath A a TripAdvisor traveler 14th November 2021
"Stay in Downtown Rotana Bahrain"
Excellent hotel with great services by all front Desk (Hasan and Hussain, etc) with very knowledgeable and great help from them. Good housekeeping of my room during stay 18 days with this hotel. Food are great taste. Strategic location exactly in the center of Manama city. Overall I enjoy stay in Rotana Downtown hotel. Thank you for Rotana team for all great services. Hope I will back and stay here again
Reviewed by Hndr_prb a TripAdvisor traveler 27th May 2021
"Excellent Hotel in Manama Bahrain"
I have stayed in this hotel for 14 days and honestly I am so happy to stay on this hotel.
I will start from check in in the lobby gave us our room keys!!! all with help of very nice, friendly and professionally , Hussein who have great as at the entrance. We felt special from the beginning to the end. I feel like you home. The room was lovely, super clean with most comfortable bed I have ever slept on!
bathroom with shower very clean. Receiption and room service was very helpful in servicing us to prepare and delivering food to our room.
Special Thanks to Malou, Aldi, Rodaly, Anam, Hussein, Hasan. They are working very good, friendly and they are a good asset for Downtown Rotana Hotel
I will recomend this hotel in central Manama to everyone :) THANK YOU HOTEL DOWTOWN ROTANA
Reviewed by Dantjep a TripAdvisor traveler 20th May 2021
"A 5 Star hotel with 7 Star Service"
There is not one thing that I can say bad about this hotel. It was an incredible stay and this will no doubt be the hotel for all future visits. The hotel was very nice, modern, very clean, the 9th floor pool area is awesome, the breakfast wonderful, but the best part is the staff hands down. Their attention to detail, always greeting you with a smile and taking care of every little need was exceptional. They knew our names immediately and made it a wonderful home away from home.
Reviewed by PrimetimeBC a TripAdvisor traveler 19th March 2021
Perfect as usual, clean, quiet, best staff's, great careful measures during covid19 pandemic, cooperatives at all, but we missed the crowd at lobby 😔 may Allah blessed all & finish this un-normal situation ASAP
Reviewed by Malek a TripAdvisor traveler 1st March 2021
"First visit to Bahrain was mostly Marked by my stay in Downtown Rotana"
SUPER GREAT SERVICE: Highly respectful of Covid-related Safety measures, extremely nice & cheerful staff (all of them), GREAAAAAT food: (it's actually better than the food I've eaten outside), very responsive reception, super clean, super comfy, and it has the greatest view in town. In a nutshell, It was a bless <3
Reviewed by Wejden K a TripAdvisor traveler 21st February 2021
Esmail Kuwait 17th March 2020. Source: Booking.com
Great! Good: Very good, the staff and managers were very helpful.
Shaun United Kingdom 15th March 2020. Source: Booking.com
AMAZING PLACE GREAT STAFF DE. COMING BACK AGAIN Good: WIFI WAS AMAZING SPACIOUS ROOMS GREAT SPA FAST VALET SERVICE ROOFTOP LOUNGE NEXT TO A LOT OF SHOPPING AND DINING
Abdullah Kuwait 10th March 2020. Source: Booking.com
Very Good Good: النظافة
Rayed Saudi Arabia 9th March 2020. Source: Booking.com
Exceptional Good: قريب من السوق القديم بوابة البحرين مشي دقيقتين
Bad: زحمة و موظفين قليلين و الخدمة بطيئة عند المغادرة
Hassan Kuwait 9th March 2020. Source: Booking.com
Nouf M.B 7th March 2020. Source: Google
Best hotel experience The staff at this hotel are all highly trained, accommodating, courteous, and professional. Jassem is excellent. He accommodated us for an early check in and check out. The Arabian High Tea experience was unforgettable by Lillian. The buffet breakfast was great and there was a lot of variety. Dinner reservations can be made online. Unlimited sushi & saxophone night was outstanding! Nice gym and rooftop pool. Alto rooftop lounge on the 25th floor had the nicest views of the city. Rooms were so clean and comfortable. Great location. It was around everything. Best hotel experience we've had in terms of service.
Moly (Couple) Kuwait 4th March 2020. Source: Agoda
Exceptional Good: اعجبتني النظافة المميزة والخدمات السريعة واهتمام الموظفين والطعام ممتاز ومتنوع ولذيذ والموقع الاطلالة الجميلة على مباني المرفأ المالي . استمتعنا كثراً وانوي العودة مرة اخرى وشكراً
Bad: المخدات الريشية لا تناسبني وتسبب لي آلام في الرقبة ،الغرفة لا يوجد فيها مناديل ... فقط في الحمام.