I’ve stayed one night with my friend in this hotel , I want to say everything was just perfect , my room was suit and I had a big pleasure of stay .Thank you June ( from reception ) for great hospitality . I will definitely come back
Reviewed by Leylahoseyin a TripAdvisor traveler Abu Dhabi 6th March 2020
"Hili Rayhaan one night stay"
Nice, quiet, clean. We spent only one night at the hotel with two kids. Check-in and check-out went smoothly. Everyone was kind and at your service. The hotel is connected to the mall, so there is a shopping opportunity also! :)
Reviewed by Miljana D a TripAdvisor traveler Serbia 16th February 2020
Quiet area, connected to mall and car rental inside hotel. The service was excellent. The food was excellent. The staff was great. The pool was very large and there is a outdoor cabana. Hilli Mall is connected to this hotel with Tips and Toes where they do excellent nail and hair services, also spa services.
Reviewed by Alicia J a TripAdvisor traveler United Arab Emirates 4th February 2020
"Al ain trip"
Great escape from the hustle of Dubai. We are a family of three. And we enjoyed the stay in the hotel. The staff were very accommodating and helpful. The pool was very well maintained and my son really enjoyed.
Reviewed by Sunandanjain a TripAdvisor traveler 25th January 2020
Nice hotel, near shopping mall, swimming pool is nice, i will try to take breakfast if we go again to the hotel. my family enjoy the room and the stay.parking space also available so it easy to park your car
Reviewed by Yanuar a TripAdvisor traveler United Arab Emirates 18th January 2020
"Best stay for a young family"
Loved the cleanliness of the rooms. The space and the friendly staff. Connected to the mall makes it very convenient to move with kids.
Mr Fahim was great and friendly ensuring everyone was cared well for.
Reviewed by Razan-areej a TripAdvisor traveler Turkey 16th January 2020
I stayed in the hotel during the Jan 2020 with family. The staff were so pleasing and the food in in All Day Dining was very yummy.
-Nice Gum by Bodyline
- Neat Pool
- My daughter loved the Kid's Pool
-Health Club Facilities are good with Sauna, Steam Bath , Jacuzzi in Health Club
Reviewed by Bijumonkc a TripAdvisor traveler United Arab Emirates 10th January 2020
First time and Great place to stay. We had a balcony in our room and we also requested for baby cot which fitted for our almost 3 year old. Mall is attached to the Hotel. Overall a pleasant stay and excellent customer service.
Reviewed by Balaji N a TripAdvisor traveler 3rd January 2020
"Our Stay at Rotana Rayhaan"
The room was exceptionally great and Mr. Layth was so accommodating & friendly & he made us felt so welcomed at the hotel. We would love to be visiting the place again but we prefer to be summer to enjoy the swimming pool.
Reviewed by Red a TripAdvisor traveler 28th December 2019
"One week in Hili"
One week in Hili Rayhan by Rotana
I was very happy with my last trip to this amazing hotel. Check in process was very smooth and profissional even though hotel was very crowded because of National holidays.
Rooms was large, super clean, quiet, and well organized. I stayed in deferent rooms, Far rooms from the elevator was more quiet than closer rooms to the elevator. I did like the OSN Channels in room wide LED Screen. Also I did attach my Apple TV easily no issues. Room has private balcony with table outside and two seats, I enjoyed the view of city from there.
Bathroom was very clean and has contemporary style bathroom touch. I did find what I needed, but I Had to order rope and one more slipper from housekeeping.
Restaurant was amazing and had various kinds of halal food, fresh juices, hot drinks, and fresh milk. But they have an issue with the water bottles. I did complain about that. I hope this could reach to administration.
Also I will not forget to Mention that when I got tired from Hotel restaurant, I went to the Mall attached to the Hotel, where I did find known brands of restaurants.
Room service was very fast, i did ordered Fettuccine Alfredo benny pasta “white and mixed” was very delicious.
Private wide basement parking is my favorite where I can keep my lovely car away from street.
Thanks for the good times.
Reviewed by Yaqub_Abdulla a TripAdvisor traveler Townsend Ma 8th December 2019
عدم تلبيه الطلبات انا شخص غير مدخن وطلبت من موظفه الاستقبال غرفه لغير المدخنين لاكن لم تتم تلبيه طلبي علما انني طلبت هذا الطلب عندما كنت أحجز عن طريق الموقع وقد تم دفع المبلغ مسبقا للغرفه عن طريق الأون لاين ..
khalifa (Business Traveler) United Arab Emirates 25th March 2020. Source: Agoda
Very nice hotel, probably the best I've stayed in. Very warm welcome by the staff and a great service.
Said (Couple) Australia 19th March 2020. Source: Agoda
فندق هيلي ريحان روتانا - في مدينة العين يعد من أفضل الفنادق في المنطقة من حيث الموقع المتميز والاستقبال والنظافة و الواي فاي والمصلى وصالة اللياقة البدنية والمسبح والجكوزي وباحة الاستقبال الضخمة والمميز ايضا في هذا الفندق انه متصل بممر مباشر مع هيلي مول حيث يمكن للمقيم التسوق دون الحاجة للتنقل بالسيارة
مروان الحوسني 15th March 2020. Source: Google
فخامة مقابل السعر كل شي تمام فقط موضفين الرسبشن شوي مش عارفين شغلهم
Abdulla (Solo Traveler) United Arab Emirates 12th March 2020. Source: Agoda
Luxury 5 star hotel in a remarkable and quiet area with all facilities
Hassan Ali 10th March 2020. Source: Google
مريح وخدمة جيدة
امال العلوي 9th March 2020. Source: Google
من افضل الفنادق العائليه في العين و قريب من الهيلي مول
سيف البلوشي 9th March 2020. Source: Google
Good place to stay....
Abdul Wajid 6th March 2020. Source: Google
Hotel is geat Good: Reception staff are helpful Toilet is very clean Room is quite Location is excellent
Bad: Extra mattress is chargeable
Sulaiman Oman 5th March 2020. Source: Booking.com
جيد جدا Good: موقع ممتاز وخدمة طيبة و الستاف خدومين
Bad: كل شي ممتاز المخدات لم تكن مريحة فقط
Aziz Kuwait 5th March 2020. Source: Booking.com
Bad: Hotel is wel heel netjes, maar niet erg georiënteerd op West Europeanen. Dit merk je vooral bij het ontbijt.
Kh United Arab Emirates 2nd March 2020. Source: Booking.com
As a hotel by Rotana group it could be better... Rooms 4/5, service 3/5, food 2/5 and place it self is 5/5... Generally it's ok.
Ahmed Harb 1st March 2020. Source: Google
Very Good Good: The hotel was beautiful and well managed, it was clean and had lovely decoration. It was convenient to have the mall next door and I enjoyed the pool facilities. They had a really nice breakfast as well.
Bad: The dinner wasn't great in terms of selection. I didnt like that ALL the food was arabic based. I didn't have a lot to choose from so only ended up eating salad. Not very filling for dinner.
Kristyseady United Arab Emirates 29th February 2020. Source: Booking.com