Nice, quiet, clean. We spent only one night at the hotel with two kids. Check-in and check-out went smoothly. Everyone was kind and at your service. The hotel is connected to the mall, so there is a shopping opportunity also! :)
Reviewed by Miljana D a TripAdvisor traveler Serbia 16th February 2020
Quiet area, connected to mall and car rental inside hotel. The service was excellent. The food was excellent. The staff was great. The pool was very large and there is a outdoor cabana. Hilli Mall is connected to this hotel with Tips and Toes where they do excellent nail and hair services, also spa services.
Reviewed by Alicia J a TripAdvisor traveler United Arab Emirates 4th February 2020
"Al ain trip"
Great escape from the hustle of Dubai. We are a family of three. And we enjoyed the stay in the hotel. The staff were very accommodating and helpful. The pool was very well maintained and my son really enjoyed.
Reviewed by Sunandanjain a TripAdvisor traveler 25th January 2020
Nice hotel, near shopping mall, swimming pool is nice, i will try to take breakfast if we go again to the hotel. my family enjoy the room and the stay.parking space also available so it easy to park your car
Reviewed by Yanuar a TripAdvisor traveler United Arab Emirates 18th January 2020
"Best stay for a young family"
Loved the cleanliness of the rooms. The space and the friendly staff. Connected to the mall makes it very convenient to move with kids.
Mr Fahim was great and friendly ensuring everyone was cared well for.
Reviewed by Razan-areej a TripAdvisor traveler Turkey 16th January 2020
I stayed in the hotel during the Jan 2020 with family. The staff were so pleasing and the food in in All Day Dining was very yummy.
-Nice Gum by Bodyline
- Neat Pool
- My daughter loved the Kid's Pool
-Health Club Facilities are good with Sauna, Steam Bath , Jacuzzi in Health Club
Reviewed by Bijumonkc a TripAdvisor traveler United Arab Emirates 10th January 2020
First time and Great place to stay. We had a balcony in our room and we also requested for baby cot which fitted for our almost 3 year old. Mall is attached to the Hotel. Overall a pleasant stay and excellent customer service.
Reviewed by Balaji N a TripAdvisor traveler 3rd January 2020
"Our Stay at Rotana Rayhaan"
The room was exceptionally great and Mr. Layth was so accommodating & friendly & he made us felt so welcomed at the hotel. We would love to be visiting the place again but we prefer to be summer to enjoy the swimming pool.
Reviewed by Red a TripAdvisor traveler 28th December 2019
"One week in Hili"
One week in Hili Rayhan by Rotana
I was very happy with my last trip to this amazing hotel. Check in process was very smooth and profissional even though hotel was very crowded because of National holidays.
Rooms was large, super clean, quiet, and well organized. I stayed in deferent rooms, Far rooms from the elevator was more quiet than closer rooms to the elevator. I did like the OSN Channels in room wide LED Screen. Also I did attach my Apple TV easily no issues. Room has private balcony with table outside and two seats, I enjoyed the view of city from there.
Bathroom was very clean and has contemporary style bathroom touch. I did find what I needed, but I Had to order rope and one more slipper from housekeeping.
Restaurant was amazing and had various kinds of halal food, fresh juices, hot drinks, and fresh milk. But they have an issue with the water bottles. I did complain about that. I hope this could reach to administration.
Also I will not forget to Mention that when I got tired from Hotel restaurant, I went to the Mall attached to the Hotel, where I did find known brands of restaurants.
Room service was very fast, i did ordered Fettuccine Alfredo benny pasta “white and mixed” was very delicious.
Private wide basement parking is my favorite where I can keep my lovely car away from street.
Thanks for the good times.
Reviewed by Yaqub_Abdulla a TripAdvisor traveler Townsend Ma 8th December 2019
"Nice place to stay for a couple nights"
This is a nice hotel to visit, but it's overpriced for the area. The rooms are small, but comfortable. The bathroom was nearly 1/2 the size of our entire room, which was good. I paid a lot, more than other hotels because the reviews were good, but even so, it was still overpriced for the room we had - which included a view of a huge vacant lot. Not much to be desired there. The breakfast is great, and the staff is great. Just overpriced, that's all.
Reviewed by James G a TripAdvisor traveler United Arab Emirates 3rd December 2019
ممتاز جدا ونظيف
Zaher Alburidi 25th February 2020. Source: Google
تم تسكيني بغرفة غير مطلة على المسبح ، رغم ان حجزي غرفة مطلة على المسبح ورغم اني سددت قيمة الغرفة الم
Bad: تم تسكيني بغرفة غير مطلة على المسبح ، رغم ان حجزي غرفة مطلة على المسبح ورغم اني سددت قيمة الغرفة المطلة على المسبح .
Hany Egypt 25th February 2020. Source: Booking.com
Excellent Good: Nice clean friendly
Bad: Location is close to mall
Sulaiman Oman 25th February 2020. Source: Booking.com
Ahmad Algayar 24th February 2020. Source: Google
Bad: لا شي
Abdullah United Arab Emirates 24th February 2020. Source: Booking.com
الصراحة احلى فندق ف العين Good: كل شي كان جميل
Bad: كل شي عجبني
خليفة United Arab Emirates 24th February 2020. Source: Booking.com
Ahmed Mahmoud 24th February 2020. Source: Google
Saeed Ahmed 24th February 2020. Source: Google
هادي ونظيف خدمة ممتازة
Alia Alshehhi 23rd February 2020. Source: Google
Exceptional Good: تمديد وقت الخروج
Mahir United Arab Emirates 23rd February 2020. Source: Booking.com
Awesome Good: excellent hotel & breakfast, nice location
Jean-christophe France 22nd February 2020. Source: Booking.com
Nice place to stay
Khalid Almulla 22nd February 2020. Source: Google
الفندق رائع وخدمات افضل من ٥ نجوم الغرف نظيفة وخدمة الغرف سريعة 👏🏻 التشك اوت خلونا للساعة ١
يوجد داخل الفندق باب يوصلك للهيلي مول وفية لولو ماركت اضافة لكافيهات جيدة بجانب مدخل الفندق
اشكر تعاون الشيف في اعداد وجبة خاصة لم تكن موجودة في منيو العشاء
بوفية الافطار لذيذ ومتنوع جداا والخدمة فوق للممتاز
فقط خدمة صف السيارات كانت بطيئة نوعا ما في احضار السيارة
الفندق يبعد ١٠ دقائق عن مركز العين للرعاية والتأهيل
باذن الله الفندق راح اعتمدة في كل زيارة للعين شاكر لهم جهودهم وخدماتهم الممتازة 👍🏻
H E 21st February 2020. Source: Google
When I say 3 star it's according to my judgement but officially maybe lower or higher star rated
Saleh Abdulla Ahmed Al Saadi 21st February 2020. Source: Google
We had a workshop in the hotel. The service was extraordinary especially Ms. Raja she was so helpful and very professional. Also the food was amazing we had the catering for the second day at the university, and everybody enjoyed the tasty food. I haven’t had a chance to met chef Luai لؤى but I really like to thank him for the great food. The waiter who was with us all the time and made us feel very welcoming is Amir. And also of course a big thanks to the mangent for such a wonderful experience.