Al Marwa RayhaanRRRRR
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"A great place to stay at"

Very convenient and comfortable stay. Food was great. Quality of service is appreciable. Rooms are clean although rest room is bit congested but bearable. Very good restaurant in food court which is very near.

Reviewed by Relax a TripAdvisor traveler 25th March 2019
"Just okay"

Two lifts to get into the room was uncomfortable.. secondly size of bathroom was too small specially location of WC and shower is poorly designed... thirdly that room was designed for two beds and triple sharing is totally congested...

Reviewed by Trip a TripAdvisor traveler
Pakistan 22nd March 2019
"Well Managed"

Outstanding service, staffs are very friendly, family environment and well managed! Strongly recommend to everyone! Easy access to Haram!. Lots of amenities including food court, shopping center, etc...

Reviewed by Passport a TripAdvisor traveler
Texas 21st March 2019
"Umrah visit"

Rotana is one hotel that i will remember for lifetime. Stunning views of haram, all rooms have adhan and live coverage of tawaf. Clean rooms , hospitable staff, great facilities. I could not spot a single point that can be rectified.

Reviewed by Aatir a TripAdvisor traveler
United Arab Emirates 18th March 2019
"Best Hotel in Makkah"

Great hotel, perfect location, nice staff, easy access. Generous breakfast & dinner. Perfect rooms amenities, nice Haram view at selected rooms. Very friendly & courteous staff. Well maintained facilities.

Reviewed by Bsbashar a TripAdvisor traveler 17th March 2019
"Great location and customer service Needs update on a couple things"

Great hotel with an amazing staff! It is right in front of Al Haram and situated on top of the Al Barj shopping complex. Our room was great with a partial view of the Masjid and a breakfast with a wide variety of choices. Whenever there was an issue (phone not working, tv not working, door not closing - which are the reasons why I give it a 4 star) the hotel staff was prompt in addressing it. Thank you to Sameer, Hussain, and Rifat for your excellent housekeeping service and thank you to Danish and Rayan for providing excellent dining service! Highly recommend.

Reviewed by Aseer a TripAdvisor traveler
Virginia 13th March 2019
"Excellent quality high in spirituality"

I love staying at the al Marwa Rayhaan by Rotana. The hotel is clean the rooms have great views of the Haram. It’s close to the Haram, above all. The breakfast is excellent. The draw back is the smaller size of the bathroom.

Reviewed by Mahamadu S a TripAdvisor traveler
Saudi Arabia 12th March 2019
"Perfect location"

It is the perfect location to live in during Hajj and Umrah. The staff there is very helpful. And rooms are excellent and in addition to the Athan and Salah facilities were very impressive and morning breakfast was very delicious and dynamic

Reviewed by Compass a TripAdvisor traveler
Pakistan 9th March 2019
"my 6 weeks experience in Mecca Mukarrama Al-Marwa Rayhaan By Rotana"

I was fortunate yet again to spend a long break in Makka Al-Mukarrama between mid January and end of February 2019. What made that experience more pleasant and comfortable was my choice of Al Marwa Rayhaan by Rotana Hotel only a stone throw from the holy Al-Haram El-Shareef. My review of this hotel is no different from my previous reviews. It maintains its high standard services which I’m used to for nearly 10 years, right from receptionists all the way to room cleaners. The restaurant is as inviting as ever and the food as delicious. I fully recommend this hotel.

Reviewed by Hbenghalbon a TripAdvisor traveler
United Kingdom 6th March 2019
"Umrah"

This was a umrah trip. Stayed in the hotel for 6 nights. Check-in staff and room service staff was very friendly and accommodating. Clean rooms. Convenient location from Haram. Will inshaAllah stay in this hotel on my next trip.

Reviewed by Freedom a TripAdvisor traveler
New York 1st March 2019
5

ممتاز جدا غرف مريحة خدمة ممتازة قريب جدا من الحرم المكي اسواق بنفس البرج


Almohanad Alameri
25th March 2019. Source: Google
5

Exceptional

Bad: ازعاج بعض الزوار


Mansosr Saudi Arabia
24th March 2019. Source: Booking.com
4.8

Exceptional
Good: كل شي في هذا الفندق ممتاز لم اندم على شي
Bad: كل شي اعجبني ووممتاز


Meshal Saudi Arabia
24th March 2019. Source: Booking.com
3.6

الموقع ممتاز
سوف اعيد تجربه الافضل جيدجدا


Mohammed (Family With Young Children) Saudi Arabia
24th March 2019. Source: Agoda
3

موقع جيد لكن لابد من تغيير الموكيت بسبب الرائحه وكثره الاستخدام


roro ororo
24th March 2019. Source: Google
4

الفتدق نظيف وهادئوالخدمة فيه ممتازة وقريب جداً من الحرم أخذنا غرفه لشخصين في الدور 14 واجهنا مشكلة في التهويه فكان رائحة التدخين تصل من الغرف الأخرى للغرفه بطريقة مزعجه للغاية


يسرى الصادق
24th March 2019. Source: Google
5

gecensene gittigimde yemekler guzel degildi busene yemekleri superdi guzel tavsiye ederim


Gulcin Ata
24th March 2019. Source: Google
5

Perfect stay
Good: Superb location near to haram with reasonable price. Friendly staff even the housekeepers.


Nurul Malaysia
24th March 2019. Source: Booking.com
4.6

A great place to stay at.
Good: Location was convenient. Facilities was comfortable. Staff was very cooperative and helpful especially Mr. Mohammad Irfan, Handri ( room service) and Aiyaz was very supportive, caring and professional in extending their services. They know how to make guest happy with impact. Thank you Mr. Mohammad irfan for your utmost care and attention. Food was awesome. Variety of selection with great taste. More than expectation.
Bad: Nothing.


Adnan Saudi Arabia
24th March 2019. Source: Booking.com
5

رائعه ♥️
Good: كنت اقامه رائعه الطاقم متعاون جداً و خدمه الروم سيرفيس جداً بشوشين و متعاومنين لكن النت كان ضعيف جداً
Bad: الواي فاي جداً ضعيييف


Salah Saudi Arabia
24th March 2019. Source: Booking.com
5

Good


Yasin Baharudin
23rd March 2019. Source: Google
4

Good place to stay... Near al-haram around 50M... Many shop to buy and shopping... Good food....


Dark Heart
23rd March 2019. Source: Google
5

Alhamdulillah Alloh Akbar
Alhamdulillah Alloh Akbar


Kustio (Solo Traveler) Indonesia
22nd March 2019. Source: Agoda
5

Exceptional
Good: المسؤول عن الغرف السيد سمير متعاون جدا
Bad: اسعار المواقف مبالغ فيها


Mohannad Saudi Arabia
22nd March 2019. Source: Booking.com
4.4

good value for money and in a good location
Good: خدمة الاستقبال عند الوصول رائعة وسريعة ، طاقم الاستقبال خلوق ومؤدب. الافطار متنوع ولذيذ.. الموقع يعتبر الأفضل بسبب قربه من الحرم. مسؤول التنظيف حنيف Hanif كان خدوم وسريع الاستجابة لاي طلب أعطى للإقامة معنى آخر .
Bad: أتمنى أن تجدد مرافق الغرفة لأحدث التقنيات في صناعة الفندقة. المكواة كانت من نوع ردئ، صغر حجم دورة المياة ، لاحظت انقطاع الكهرباء احيانا في منتصف الليل لعدة دقائق .


Abdullah Turkey
22nd March 2019. Source: Booking.com

Just okay
Two lifts to get into the room was uncomfortable.. secondly size of bathroom was too small specially location of WC and shower is poorly designed... thirdly that room was designed for two beds and triple sharing is totally congested...


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EHSAN ULLAH KHAN (Family), Pakistan
22nd March 2019

Well Managed!
Outstanding service, staffs are very friendly, family environment and well managed! Strongly recommend to everyone! Easy access to Haram!. Lots of amenities including food court, shopping center, etc...


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Mr Mohamed Jaleel (Family), United States
21st March 2019

الموقع
مساحة الغرف ودورة المياه صغيرة جدا، كنت متوقع مستوي أعلي من الفخامة كباقي فنادق روتانا، الموقع قريب جدا من الحرم والإفطار جيد. أرجو اعادة النظر في الموكيت في الممرات والغرف.............................


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Haytham Fahmy (Solo), Egypt
21st March 2019

الغرفة
يجب ان تنظف بدون طلب الحمامات ضيقة اصوت المكيفات المركزية على اسطح المبانى الاقل ارتفاعا من الغرفة تسبب ازعاجا شديدا بمعنى الغرقة سيئة العزل زجاج الغرفة شديد الاتساخ و يحتاج الى تنظيف جيد التاخر فى الصيانة حين طلبها عدم احترام الالعرض للطلب تصعيد نوع الغرفة من حيث الرؤية الدى ارسل على الميل الخاص بى ليس لعدم توافر غرف و لكن لاجبارى على دفع الفرق كاملا بعض موظفى خدمة العملاء سيئين فقد هددنى احدهم بان الحجز سوف يلغى مع اخد فيمة يوم فى حالة تاخرى ساعة واحدة فقط عن الميعاد المحدد للدخول عند الاتصال بالفندق لابلاغهم بتاخرى مما تسبب فى ارمة شديدة لمعالجة الموقف لولا اتصالى باخرين للشك فى هدا التصرف


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Ahmed Elnasser Badawy (Solo), In House Guest
20th March 2019

Umrah visit
Rotana is one hotel that i will remember for lifetime. Stunning views of haram, all rooms have adhan and live coverage of tawaf. Clean rooms , hospitable staff, great facilities. I could not spot a single point that can be rectified.


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Abdul Jabbar (Family), India
18th March 2019

Best Hotel in Makkah
Great hotel, perfect location, nice staff, easy access. Generous breakfast & dinner. Perfect rooms amenities, nice Haram view at selected rooms. Very friendly & courteous staff. Well maintained facilities.


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Bashar Selo (Family), Canada
17th March 2019

تحديث على الغرف
يجب النظر في اثاث الغرفة حيث انه قديم ومهتري والنظر في المني بار خاصة غلاية الماء فيها صداء غرفه ٢٠٠٧ لا يوجد تجاوب من الموظفين حيث تم طلب كوب شاهي ولم يتم احضاره ابداً ويجيب النظر في وقت الفطور حيث انه وقت قصير.


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musa almuani (Solo), Saudi Arabia
13th March 2019

Almarwa rayhan
It is a good hotel with nice service... .. ... ..... . ..... . ... .. .... ...... .... ..... .. ..... .. .... . . ......... .... ......... ... .. . ... ... . . . . ..... ... .... . .. . .. ... ... ....


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Yusran Hashim (Family), Malaysia
12th March 2019

Excellent quality, high in spirituality
I love staying at the al Marwa Rayhaan by Rotana. The hotel is clean the rooms have great views of the Haram. It’s close to the Haram, above all. The breakfast is excellent. The draw back is the smaller size of the bathroom.


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Mahamadu Sumani (Couple), Canada
12th March 2019

هل تبحث عن الخدمة المميزة..؟ ستجدها هنا
الخدمة فوق المتوقع حتى الشخص المسوؤل عن عمال النظافة لدية طريقة محترمة ومذهلة في التعامل و أيضا مسوؤل الحقائب والكثير من الموظفين المذهلين لاكن عندما يكون الاساس قوي يكون كل شي قوي وأشكر الشخص الذي قام بختيار الموظفين بعناية فاقة


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Saeed Alderei (Solo), United Arab Emirates
11th March 2019

راحة واهتمام
كل شي جميل ومرتب ينقصه التنظيم بالاستقبال لايحترمون الدور لتسجيل الدخول كان هناك مشكلة بالتكييف وتم حلها بسرعه بإرسال موظف الصيانه واصلاحة ايضاً التأخير من الاستقبال بالرد على الهاتف وغير ذالك فالفندق جميل ومنظم ومريح من كل النواحي


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naif Gashish (Solo), Saudi Arabia
10th March 2019

ربما لو كان ٣ نجوم لكان افضل
الفندق لا يرتقي ان يكون ٥ نجوم والحمام بصراحه مأساه وأنا طلبت غرفه لشخصين واعطوني غرفه لأربعة أشخاص فلم يكون هناك إنصاف في ذلك واثرت السكوت لانني في بيت الله الحرام. فكان الأجدر بالاستقلال مراجعة طلبي.


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abdulnaser alsahaf (Solo), Bahrain
10th March 2019

ممكن يكون أفضل
النظافة لازم تتحمس أكثر أخرجت كيس زباله من الغرفه وبقي أكثر من ٢٤ ساعه عند الباب . والعزل بين الغرف سيء خصوصا من باب الغرف المشترك . رائحة المصاعد ونظافتها. الحد الأدنى للحروف بهذا الاستبيان كثير وغبي قد يجبر الكثير ع الخروج دون إكمال الاستبيان او كتابة ما لا يسركم دون وجه حق وهو غير صحيح .


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Ayedh Nasser Ayedh Al-Mudhi Mudh Almudhi Alqahtani (Solo), Saudi Arabia
9th March 2019

Perfect location
It is the perfect location to live in during Hajj and Umrah. The staff there is very helpful. And rooms are excellent and in addition to the Athan and Salah facilities were very impressive and morning breakfast was very delicious and dynamic


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BABAR AZIZ (Family), Pakistan
9th March 2019

my 6 weeks experience in Mecca Mukarrama @Al-Marwa Rayhaan By Rotana
I was fortunate yet again to spend a long break in Makka Al-Mukarrama between mid January and end of February 2019. What made that experience more pleasant and comfortable was my choice of Al Marwa Rayhaan by Rotana Hotel only a stone throw from the holy Al-Haram El-Shareef. My review of this hotel is no different from my previous reviews. It maintains its high standard services which I’m used to for nearly 10 years, right from receptionists all the way to room cleaners. The restaurant is as inviting as ever and the food as delicious. I fully recommend this hotel.


RRRRR
Hashem Ben Ghalbon (Business), United Kingdom
6th March 2019
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